Refund Policy



We will guarantee this item to be as described for 30 days. If for any reason you feel it is not, you may contact us and request an RMA number. After receiving your RMA number, you have 14 days to return the item. Upon receiving and inspecting the item, we will issue a refund in accordance with our Re-stocking policy. We will not refund shipping costs on the item unless there was a shipment error. If there is an issue with the item, please contact us for resolution.

If a scenario occurs that Industrial Sensors & Controls (ISAC) sends the incorrect item(s) to buyer, an exchange can be discussed between ISAC and the buyer. Buyer must contact ISAC for further instructions.


Only exchanges due to ISAC sending the wrong item(s) that is not in which the buyer had ordered are allowed. If buyer wishes to have a "replacement", then the buyer must purchase the same item in a new order, while returning the initial item from the initial order in due return process (see top of Refund policy on returns).


This warranty is given in lieu of any other warranties, either expressed or implied, including that we disclaim any warranty of merchantability, fitness for a particular purpose and/or non-infringement. In no event shall we be liable for any damages except actual damages up to, but not to exceed, the amount paid to us for the product, including we shall not be liable for any consequential or indirect damages or lost profits whether or not advised of same.

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